Certification Coordinator, RSPCA Approved Farming Scheme

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$70K - $74K plus superannuation.

Full-time, flexible working, Canberra-based role in exceptional office team and Assessor colleagues based Australia-wide.
A key administration role in the RSPCA Australia Certification Body that conducts certification and assessments of farming businesses certified to RSPCA Approved Farming Scheme Standards.

The Role

The RSPCA Australia Certification Body provides certification services to RSPCA Approved, a business unit of RSPCA Australia that administers the RSPCA Approved Farming Scheme; the Scheme comprises 6 species-specific Standards and 1 Chain of Custody Standard.

The Certification Coordinator role, as part of a team, supports the Senior Certification Coordinator in the day-to-day administration of our certification programs, including processing applications, scheduling assessments, maintaining assessment and participant records, working with our Assessors in evaluating and reporting on conformance with RSPCA Approved Farming Scheme Standards, communicating with participants, and coordinating with the certification body's internal teams to facilitate smooth certification processes and delivering best-practice internationally recognised higher welfare certification.

While the role is office-based in Canberra, it involves maintaining frequent contact with our team of assessors, and with producers located Australia-wide. Certification Coordinators participate in training and professional development that involves visiting farms and working with Assessors several times each year to understand different species, farming processes and how they are assessed.

Additionally, the role provides an opportunity to participate in the strategic development of farm animal welfare in Australia as the RSPCA further develops its animal welfare standards by providing advice and expert knowledge gained through certification activities.

The Person

To be successful in this role, you will need to be an exceptional team player with maturity and confidence, and with demonstrated administrative capabilities who can work to a consistently high level, accurately follow detailed processes, and be responsive to changing priorities. You will be meticulous and detail-focused, with a natural rapport and communication skills and resilience to effectively work with people from many backgrounds in sometimes complex circumstances.

We need the sort of person who can demonstrate a track record of invariably meeting deadlines, accurate processing, communicating respectfully with clients and who loves working with others in a committed and driven team.

While a degree qualification is not necessarily required, the report writing, data handling and necessity to quickly acquire and confidently implement new skills may align with those attributes acquired through tertiary education, or several years of relevant administrative or commercial experience.

About RSPCA Australia

The national office of the RSPCA, where this role is located, is based in Deakin, Canberra. It provides a focus for all the State and Territory RSPCA organisations in the more strategic areas of influence on animal welfare – particularly in working with the Federal Government and other national organisations or companies that rely on RSPCA Approved certification.

The RSPCA Approved Farming Scheme is Australia’s leading farm animal welfare certification program. We work closely with farmers to make a positive impact on the lives of farm animals by providing an environment that meets their needs. Millions of hens, pigs, chickens, turkeys and salmon benefit each year from better farm conditions as a result of the work we do.

The RSPCA Australia Certification Body is responsible for assessment and certification activities for each of the Scheme’s programs that includes conducting over 1000 assessments each year in all parts of the country.

The Scheme, and the Certification Body receive, generate, process, analyse and report on a significant volume of information for each program and facilitate discussion and decision making based on this information. The operation of our certification systems is an essential part of our success.

Benefits of Working with RSPCA Australia

As you might expect, RSPCA is an organisation of people committed to animal welfare and this flows through into the type of workplace we all work hard to create – one that is supportive, challenging and friendly – and one driven by strong values of fairness and inclusion.

Having a work environment in which everyone is included, looked after, treated fairly and with respect (including, for example, access to an EAP Service) is of high priority for everyone at RSPCA Australia.

The RSPCA Approved team is also committed to professional development and part of the role will be ongoing training tailored to the individual so they can flourish within their role now and in the future.

And of course, we have dogs in the office.

Guidelines for Applicants

Applications must include the following:

A covering letter that introduces you and your application and includes telephone number(s) for contact purposes
Resume including contact details of at least two referees. Referees must be from employment or work experience only and not personal character references; the referee should be able to comment on your work-related attributes.
Your claims against the Selection Criteria; address each point below.

It's important that our successful candidate cares deeply about the RSPCA and our work, and that they are flexible, adaptable, resilient, and able to work hard and achieve results under their own initiative – so we'll be looking to see this demonstrated in your responses.

Selection Criteria

Applications that do not address these requirements may not be considered for the position.

Proficiency in Microsoft Office suite, particularly Excel.
Experience in administrative and office-based roles that adhered closely to established process, maintained confidentiality, and required flexibility and responsiveness in planning and prioritising workloads.
Proficiency with language and grammar, and experience in report and/or effective writing for business communication.
Demonstrated ability to work within a team but also autonomously in the conduct of daily tasks.
Attentive to detail and with the ability to quickly grasp complex workflows and ensure consistency and accuracy in the completion of important, but often repetitive tasks.
Comfort with a fast-paced office environment that handles subjects that are sometimes confronting.
An effective, reliable and respected team member that delivers work of a high standard and supports colleagues to deliver the same.

All applications must be sent by email, clearly identifying the position being applied for in the subject line. Email to: [email protected]

Applications made through Seek will be considered but they must be relevant to this position, complete and include all of the required information; generic and incomplete applications will not be considered.

Further Information

You don’t need to talk to us to apply for this role, but if you have specific questions that are not covered by the information above, call Rick Butler 02 6282 8300 or send an email to [email protected]

For further information regarding RSPCA Australia go to www.rspca.org.au, and for further information on the RSPCA Approved Farming Scheme go to www.rspcaapproved.org.au

Applications close on Monday 10th March 2025, 9am.

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